Wholesale Accounts Manager

Micheldever Tyres, is the UK`s fastest gwoing and one of the largest tyre wholesaler, distributor and retailer who sell 6 million tyres nationwide. Our board leads a Group that now employs in excess of 1500 employees, operating across an expanding network of over 100 retail centres.

We have an exciting opportunity for a Wholesale Accounts Manager to join the Wholesale sales team.


Reporting to the Sales Office Manager you will be responsible for working within a busy sales office as part of a proactive sales team the role will be to develop existing and new accounts in conjunction with the Area Sales Team.


You will be accountable for accounts assigned to you on sales, GP, units and brands 


  • Operational Excellence
  • Internal Control
  • Health & Safety
  • Customer Excellence
  • People


  • Responsible Director: Wholesale Director
  • Reports To: Office Manager



  • Managing customers within customer credit limits 
  • Managing business / brand promotions and making sure these are communicated to all customers
  • Processing customer’s orders and making sure the correct information is processed.
  • Building a business relationship with customers.
  • Giving product information including stock availability, prices and delivery.
  • Processing customers’ orders through our system.
  • Placing enquiries and orders with suppliers.
  • To record/report details on any stock shortages
  • Making sure the correct delivery information is processed.
  • Making sure all information is accurately communicated to the customer.
  • Giving the customer account information from the sales ledger.
  • Communicating customer information to the Management and Area Sales Manager’s
  • Managing your customers to maximise sales and profit
  • Liaise with other departments

Internal Control:

  • Ensure that company policy and procedures are adhered to.
  • Ensure the appropriate responses are made in a timely fashion to requests 
  • Carry out any reasonable request / tasks as deemed necessary by the office manager.
  • Read, understand and action all points in the employee handbook as they become relevant.
  • Inform the manager immediately of anything suspicious, unusual, or contradictory to the proper running of the office. 
  • Ensure relevant policies and procedures are followed to enable compliance with all laws and regulations applicable to the aspects of responsibility under the control of this role.
  • Support of internal and external audit activities as required.


  • Dealing with any general enquiries.
  • Making sure all information is accurately communicated to the customer.
  • Ensure all promotions are communicated to the customers
  • Ensure the agreed ‘Customer Journey’ is carried out with every customer.
  • Ensure customers are dealt with in a manner that portrays a professional image.


  • Communicate in a civil and effective manner with colleagues, customers and management. 
  • Act in a responsible and professional manner at all times.
  • Respect other team members and assist when required.
  • Inform the management team of any training requirements needed to fulfill your role.
  • Ensure a high standard of personal presentation including wearing correct company uniform at all times. 
  • To be an active team player committed to achieving success.

Health & Safety:

  • Comply with all company/customer health & safety procedures and following all necessary safe working practices.
  • Take responsibility for housekeeping.
  • Carry out hazard spotting on an ongoing basis and inform management of any possible and health & safety issues.
  • Always wear/ use appropriate PPE when required.


Experience and achievements:

  • Experience in a sales office environment 
  • Experience working in a fast-paced environment  
  • Experience in the tyre industry 

Skills and knowledge:

  • Good communication skills
  • Excellent customer service
  • High quality work output
  • Ability to work independently and as part of a team
  • Ability to remain calm under pressure
  • Ability to organize and priorities workloads

Drivers licence desirable.

If you are interested, please apply by email and attach your CV to Elissa.Bolland@micheldever.co.uk.